You’ve rolled down an interface that is conversational by Amazon Lex, with a target of enhancing the consumer experience for your clients. So Now you wish to monitor exactly how well it is working. Are your visitors finding it helpful? Exactly How will they be deploying it? Do they want it sufficient to keep coming back? How could you evaluate their interactions to add more functionality? With out a view that is clear your bot’s user interactions, concerns like these is hard to answer. The current launch of conversation logs for Amazon Lex makes it easy to obtain visibility that is near-real-time just just how your Lex bots are doing, predicated on real bot interactions. With discussion logs, all bot interactions could be kept in Amazon CloudWatch Logs log teams. You can make use of this conversation information to monitor your bot and gain actionable insights for boosting your bot to enhance an individual experience for the clients.
In a blog that is prior, we demonstrated how exactly to allow discussion logs and make use of CloudWatch Logs Insights to assess your bot interactions. This post goes one action further by showing you the way to incorporate by having an Amazon QuickSight dashboard to get company insights. Amazon QuickSight allows you to effortlessly create and publish dashboards that are interactive. You can easily pick from a library that is extensive of, maps, and tables, and include interactive features such as for instance drill-downs and filters.
In this company cleverness dashboard solution, you may utilize an Amazon Kinesis information Firehose to constantly stream discussion log information from Amazon CloudWatch Logs to an amazon bucket that is s3. The Firehose delivery flow employs a serverless aws lambda function to change the natural information into JSON information documents. Weiterlesen